Dan_Reed

Dan_Reed
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Date Last Visited
‎01-28-2020 02:05 AM
Level 1 - Champion Alumni
Joined the community 11-01-2018
Rank Icon Level 1 - Champion Alumni
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  • Re: Send copy of email to another mailbox as well?
    by Dan_Reed name dot 12-02-2019

    I might have identified an issue with this BCC... It seems that the BCC is sending a tracked version of the email, so we confirmed it registers soft bounces from the BCC (as well as the primary recipient). So say Marketo sends to Sanford with Dan BCCd, any action in either inbox will register for Sa...

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  • Re: Send copy of email to another mailbox as well?
    by Dan_Reed name dot 12-02-2019

    Agreed with Sanford... I'm sure the feature is workable. Our use case was some sort of convoluted SFDC email address that appears to cause 100% soft bounces. The problem was the email address rather than the BCC. I'm sure Sanford could set something cool up to process this properly, but if you go th...

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    3248 1 3
  • Re: Send copy of email to another mailbox as well?
    by Dan_Reed name dot 12-02-2019

    Hi Damian,I recommend adding a seed list to all broadcasts, which is manual and prone to being forgotten if Marketo users aren't properly enabled or the review process doesn't include it. I recently learned of the hidden BCC feature where an email address can be added to all Marketo sends. The reaso...

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    3248 1 6
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Date Registered ‎01-11-2018 02:05 PM
Date Last Visited ‎01-28-2020 02:05 AM
Total Messages Posted 4
Likes Received 2
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