Christopher_Tul

Level 2

Joined the community 28-06-2018

Level 2

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Re: Unable To Lock Row Error - Is this an example of MKTO fixing it?

by Christopher_Tul 10-25-2019

Hi Malik, This 'Unable to Lock Row' SFDC error typically means that particular lead/contact record was getting updated from another source at the same time. We also use flow steps to sync leads to SFDC campaigns due to errors we have encountered with the program level sync. I would recommend addin...

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Re: Error: Export Aborted

by Christopher_Tul 04-23-2019

Hi Diane Schmid , was their tier 3 team ever able to get to a solution regarding this? I am having a similar error that I can't seem to troubleshoot. Thanks!

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2644 0 0
Re: Issue with the "Not Had Interesting Moment Filter"

by Christopher_Tul 03-06-2019

UPDATE: Inactivity filters cannot be used with "Min. Number of Times" constraint. Marketo doesn't understand how to have NOT done something a minimum number of times. Can either set up custom score model, or reference a separate smart list to achieve goal here.Confused why this is an option in th...

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1549 0 0
Issue with the "Not Had Interesting Moment Filter"

by Christopher_Tul 01-02-2019

I am trying to limit the number of times an IM can fire to twice per day. Currently, this is how I have the "Not Had Interesting Moment" filter set up:However, I'm still seeing more than two of these fire for a single person in a day. Is there any issue with this logic? As far as using the min numbe...

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1609 0 1
Reporting off Emails Sent as Alerts

by Christopher_Tul 07-18-2018

I'm trying to build a report to see the open rates on internal email alerts sent over to our sales staff. However, I can't use the email performance report because the flow step in these triggers is 'send alert' not 'send email'. Anyone have any ideas on how to track and build a report off alerts ...

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1148 0 1