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If you use the Sales Insight Email Performance Report type, you can group the emails by sales rep - but it's only their name, not their email address...
It means when reps select Send Marketo Email (either in Salesforce or via the Outlook plug-in), they don't pick any of the pre-loaded templates. They probably just want to send very targeted track-able emails to a lead. Our reps usually do this to follow up with a prospect after a conversation or co...
Scott, I have the same issue. The work around I do is in the activity reports add a filter for subject. If activity type is blank, subject starts with Was Sent Sales Email.. and the blank activity type in the report means sales email... something like this:Filtered By:(1 AND 2) OR 3 Edit 1. Sub...
Thanks Courtney! That's how we have the setting, the "Sales email sent" box is checked. But they don't show in Salesforce. I figured I check here, in case I need to do something else as well. But sounds like I need to submit a ticket to support.
Part of our sales team's compensation is follow up activity on leads. This includes emails sent as well. They use Sales Insight to send sales emails via the Outlook plug-in. In our admin settings we have the sync Email Sent enabled, yet they do not show up on the Salesforce side. Any ideas? Thanks!