lindseyannd

Yeah I made sure that i'm sending real emails. I went and signed up for a download form on our website with a brand new email not in Marketo, and it still didn't work. I'll be on vacation next week, but would love to set something up.

Yes, when I first click the link i see "/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=OTYzLVROTi02MjEAAAGUo1xskP9QcTyyMbOUG8agXDbhDNM9wzZBhEgAlbuARh7kGmOl6GP3yjlHfU4DzmrN91RXtpUP4b1efHdYu7ZkVsZ2rXqR-pueVV3AS_nGFg" and then the mkt_tok went away and only showed "/UnsubscribePage.html?mkt_unsubscrib...

I opened the link in an incognito window and it still didn't work.

I'm using gmail in chrome and it's not pre-filling.

I'm just clicking the unsubscribe link in our footer, is there a better way to test? I don't think there should be any mismatch, here's me searching the email it's going to and it shows only one ID.