kgarcia

kgarcia
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Date Last Visited
‎05-31-2025 11:29 AM
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Joined the community 24-05-2024
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  • Select Multiple Constraints
    by kgarcia name dot 03-20-2025 quickview

    For better usability, we should have the ability to select multiple constraints within a filter simultaneously.For example, I am setting up a smart list with multiple account-level requirements, and I need to add upward of three constraints to each filter individually. Instead of having to click in...

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    Ideas
    276 0 0
    Filter Constraints Smart List Smart list filters
  • Re: Engagement Program - Emails being deactivated
    by kgarcia name dot 03-13-2025

    In case anyone has this issue in the future - This was the response from Marketo Support: "I wanted to provide you with an update regarding your query. Investigation & Findings: We escalated this issue to the highest level in Engineering and conducted a thorough backend log review to analyze the unu...

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    Discussions
    1653 0 2
  • Re: Engagement Program - Emails being deactivated
    by kgarcia name dot 03-13-2025

    Yes!The issue is that the emails that I had previously activated in the streams were randomly de-activated. This is an older instance where we used a program, but at the time of launch, all of the programs in the Visa CC Onboarding Stream were activated. Without reason, in multiple engagement progra...

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    Discussions
    1655 0 3
  • Re: Engagement Program - Emails being deactivated
    by kgarcia name dot 03-12-2025

    Hello @uditmathur and @Darshil_Shah1 , Thank you for your responses!I’ve reviewed the instances with support, and they aren’t seeing any activity during the period when the emails seem to have stopped deploying. After investigating further, I found that in five Engagement programs, an email was deac...

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    Discussions
    1673 0 5
  • Engagement Program - Emails being deactivated
    by kgarcia name dot 03-04-2025 quickview

    Hello Community, Has anyone else experienced issues with emails randomly being deactivated within engagement programs?I’ve encountered several instances where I notice an email is not deploying as expected, only to find that it’s been deactivated within the stream. There’s no related activity in the...

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    Discussions
    1773 0 8
    deactivated emails Engagement Programs
  • Email Address - Data Value Change
    by kgarcia name dot 02-06-2025 quickview

    I am attempting to automate an email send for users who have updated their email address. These email addresses come from a lead list upload, so the "data value change" is not always obvious. The system they are coming from also capitalizes all records, so when they are updated into marketo (when a...

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    Discussions
    665 0 1
    activity log Change Data Value data value change Email Address
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Date Registered ‎05-24-2024 02:59 PM
Date Last Visited ‎05-31-2025 11:29 AM
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