kgarcia

Level 2

Joined the community 24-05-2024

Level 2

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Select Multiple Constraints

by kgarcia 03-20-2025

For better usability, we should have the ability to select multiple constraints within a filter simultaneously.For example, I am setting up a smart list with multiple account-level requirements, and I need to add upward of three constraints to each filter individually. Instead of having to click in...

Ideas

201 0 0

Filter Constraints Smart List Smart list filters
Re: Engagement Program - Emails being deactivated

by kgarcia 03-13-2025

In case anyone has this issue in the future - This was the response from Marketo Support: "I wanted to provide you with an update regarding your query. Investigation & Findings: We escalated this issue to the highest level in Engineering and conducted a thorough backend log review to analyze the unu...

Discussions

1048 0 2
Re: Engagement Program - Emails being deactivated

by kgarcia 03-13-2025

Yes!The issue is that the emails that I had previously activated in the streams were randomly de-activated. This is an older instance where we used a program, but at the time of launch, all of the programs in the Visa CC Onboarding Stream were activated. Without reason, in multiple engagement progra...

Discussions

1050 0 3
Re: Engagement Program - Emails being deactivated

by kgarcia 03-12-2025

Hello @uditmathur and @Darshil_Shah1 , Thank you for your responses!I’ve reviewed the instances with support, and they aren’t seeing any activity during the period when the emails seem to have stopped deploying. After investigating further, I found that in five Engagement programs, an email was deac...

Discussions

1068 0 5
Engagement Program - Emails being deactivated

by kgarcia 03-04-2025

Hello Community, Has anyone else experienced issues with emails randomly being deactivated within engagement programs?I’ve encountered several instances where I notice an email is not deploying as expected, only to find that it’s been deactivated within the stream. There’s no related activity in the...

Discussions

1168 0 8

deactivated emails Engagement Programs
Email Address - Data Value Change

by kgarcia 02-06-2025

I am attempting to automate an email send for users who have updated their email address. These email addresses come from a lead list upload, so the "data value change" is not always obvious. The system they are coming from also capitalizes all records, so when they are updated into marketo (when a...

Discussions

421 0 1

activity log Change Data Value data value change Email Address