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No, not a duplicate email address. They are an admin in Marketo (but are testing using an unaffiliated email address to the admin account). I show previous web-based activity from the past. When the link is clicked from the confirmation email, the activity stops. I can see multiple actions of click...
Hi everyone, I'm conducting testing on a revision to our email preference center. One of our forms has pre-fill enabled, and for the majority of testers, it's working as expected. However, one tester is experiencing issues. Here's the flow:1. The tester fills out the initial sign-up form.2. They r...
Thanks a bunch for your insight and posting screenshots, this is helpful. I will follow your tutorial and update if I encounter any issues.
Thank you @SanfordWhiteman I appreciate all of your support on this! I'm trying to apply the Javascript, but I seem to be missing something. Here's the URL: Preference Center I have hidden the row with the selfServiceEmailAddress field using this code: .mktoFormRow:has(input[name="selfServiceEmailA...
This is beautiful, thank you! Would this work for forms on a guided LP (and not a form embed?) using pre-fill?
I'm trying to configure a way for contacts to update their email address when visiting a "manage preferences" form. When a known contact visits the form, their information will pre-fill. However, if the contact were to update their email address, a new record is created versus updating their existin...
Thank you @SanfordWhiteman I appreciate your help. Would this code work if injected within the LP template versus the page itself?
Hello all, I am trying to follow previous posts regarding this topic, and the code that I am testing isn't working correctly. I am attempting to add this code to the header section on the landing page that the form is contained on: MktoForms2.whenReady(function(mktoForm){ const formEl = mktoFor...
Hi everyone, We're looking into implementing BIMI, but there are a few questions and concerns regarding the process. I'd love to hear your thoughts or experiences. 1. Our IT team mentioned that either SPF or DKIM needs to align with the domain in the "From" header for BIMI to work, especially with...
Hey @SanfordWhiteman Thanks for your response, I was hoping you'd chime in. I've tried sending the "Update your Preferences" email through the contact profile Marketing > Send Email, and I've also tried sending through a Smart Campaign. Neither work. Pre-fill is also enabled in settings. A layer o...