Jennifer_Bisho1

Level 4

Joined the community 28-05-2014

Level 4

Greenville, SC

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Re: Form fill out - triggered campaign based on answer on one of the q...

by Jennifer_Bisho1 08-22-2017

Thanks, Devraj. I'm surprised that's not a feature in Marketo. How exactly would I set this up in the campaign (smart list and flow steps)?

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4880 0 5
Form fill out - triggered campaign based on answer on one of the quest...

by Jennifer_Bisho1 08-22-2017

I have created a survey using a Marketo form. We have a question in there that asks if the user wants to receive future emails from our company for legal purposes. I would like to create triggered campaigns based on if they select YES or NO. Ideally if they click no, I want to change their status...

Discussions

6534 0 14

Email Marketing Lead Management
How to make 2 column radio/checkbox answers on a form

by Jennifer_Bisho1 08-17-2017

I would like to change the radio button/checkbox answers from 1 column to 2 columns. Is this possible? I don't see a setting to change for this, so I'm assuming it would have to be a CSS override which I'm struggling with.

Discussions

5052 0 2

Email Marketing
Re: Block Leads from a Partition

by Jennifer_Bisho1 03-10-2017

Actually...can I just add a filter that says "Email Address IS NOT (insert list of emails)" into that campaign? Where if NA-Business Unit is TRUE AND the person's email address IS NOT any of those listed, they can be moved to North America?

Discussions

2673 0 1
Re: Block Leads from a Partition

by Jennifer_Bisho1 03-10-2017

These triggered campaigns are in the Default workspace which say if a lead is created that has TRUE for NA-Business Unit, they should move to the North America partition. Are you saying i should add EU-Business Unit=FALSE to that triggered campaign? Where it will only move the leads if they do not...

Discussions

2673 0 3
Re: Block Leads from a Partition

by Jennifer_Bisho1 03-10-2017

Hey Gregoire -I can tell you exactly what's happening: we have triggered campaigns that are setup to move leads to the correct partition. For North America, we add a field called "NA-Business Unit" to our customer's profiles and mark them as TRUE. For Europe, they add in a similar field (EU-Busin...

Discussions

2673 0 5
Block Leads from a Partition

by Jennifer_Bisho1 03-10-2017

Our CRM is a bit of a mess and we currently do not have Salesforce. Our leads are partitioned by geography, however we are having an issue with about 20 people. They should ultimately belong in the Europe partition but since they're listed in Europe and North America in our CRM, they keep bouncing...

Discussions

2847 0 7

Lead Management
Module tab grayed out in email layout

by Jennifer_Bisho1 02-15-2017

We have started to work on templates that contain modules in version 2.0. I followed Marketo's base template for this and tweaked it. I approved the template and when I created an email, the modules were working fine. I was able to delete, move, and add them in the layout. I went back into the l...

Discussions

1534 0 1
Re: Reporting on text only email

by Jennifer_Bisho1 12-22-2016

Thanks, Justin! I'll take a look at this today and enable 2.0

Discussions

2604 0 0
Re: Reporting on text only email

by Jennifer_Bisho1 12-19-2016

Thanks, Justin. How does one move to Email 2.0? I went under Admin > Email > Edit Email Editor Settings and it's on Legacy instead of New. Is this what you are talking about? I'm afraid to change it because I have no idea what that does. Thanks!

Discussions

2604 0 2