AlexW

There are more steps after the screenshot I showed you; in total it's five emails and four 'request campaign' steps (with wait steps separating them out). Because they haven't received email 3 in the flow and are in the wait step until tomorrow, aborting is I think all I can do.Everyone is in the wa...

Thank you. If I can't pause a smart campaign mid flow, I do think my only course of action is to abort the campaign and essentially rebuild it from the step they were at. Until these technical issues are resolved, I can't justify keeping it going. Thanks for your help with this.

Will this work if it was originally set to 'Run Once' rather than recurring schedule? The campaign started on the 23rd of August, but as there are wait steps between each sends there isn't anything to set as recurring.

Thanks for clarifying on the abort option. The issue I'm facing is that open and click-through rates aren't being pulled through (separate issue; I have a ticket with Marketo). As I'm running this campaign on behalf of a client, they want to see those stats. They want me to pause the campaign so I ...

Apologies for the mix-up. I meant a default program. It's not a trigger campaign, however; it's a smart campaign with several batch sends within it. (The image below shows how it's set up.) I can see within the schedule tab that I can abort the campaign, however I'm hoping that it's possible to paus...