Sarah_Samuels

Sarah_Samuels
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Date Last Visited
‎01-28-2020 02:05 AM
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Joined the community 19-08-2015
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  • Snippets no longer working on images?
    by Sarah_Samuels name dot 01-30-2019 quickview

    Hi there. Having used the snippets feature on images in the past, I was disappointed to hear today that this feature is no longer available (advised by support following a query on an email template).I have a segmentation built which shows different images to each segment using the dynamic content ...

    image_type
    Discussions
    1227 0 0
    Email Marketing
  • Re: Maintain email template modules in cloned emails
    by Sarah_Samuels name dot 01-08-2018

    Hi Dave, thanks so much for the detailed response!I have actually found the problem now. It's because I changed the code in the template prior to cloning it, hence breaking it away from its template. This email was then used as a template for a number of clones!So I started from scratch, didn't al...

    image_type
    Discussions
    3776 3 0
  • Re: Maintain email template modules in cloned emails
    by Sarah_Samuels name dot 12-26-2017

    Hi Gerard. Thanks for the reply, i thought that may be the case. Our digital agency created the templates a while ago, but they are by no means marketo experts.We don't get any error messages.Do you know of any marketo template designers/ specialists who could take a look maybe? Or could this be som...

    image_type
    Discussions
    3776 0 3
  • Maintain email template modules in cloned emails
    by Sarah_Samuels name dot 12-20-2017 quickview

    Hi all. We have created an email 2.0 template made up of a series of modules in a newsletter format. We have included every possible module that we would want in an email campaign, with the intention of removing ones we don't need in specific campaigns.When we clone an email, however, we lose the ...

    image_type
    Discussions
    4312 0 5
    Email Marketing
  • Can Marketo handle duplicate email addresses for different people?
    by Sarah_Samuels name dot 11-29-2017 quickview

    Hi all. We have a database which includes family members who are using the same email address.A few questions:1. Can marketo cope with imported data for the same email address but with eg 3 different names?2. Can marketo send separate emails to each record, e.g. the 3 different people at the same e...

    image_type
    Discussions
    13978 3 28
    Email Marketing Lead Management Marketing
  • Re: Reporting on email client
    by Sarah_Samuels name dot 01-11-2017

    Hi GregSeems to be ok now.So whilst I can see device and OS, I'm unsure of how to identify Outlook users. Is that possible?The reason I ask is that the background image feature in Marketo templates is incompatible with certain versions of outlook, and therefore am trying to make a decision on wheth...

    image_type
    Discussions
    5819 0 1
  • Re: Reporting on email client
    by Sarah_Samuels name dot 01-11-2017

    Hi ThereMy email insight was showing a blank white screen all day today so maybe it will be fixed tomorrow. Thanks!Get Outlook for iOS<>

    image_type
    Discussions
    5819 0 3
  • Reporting on email client
    by Sarah_Samuels name dot 01-10-2017 quickview

    Hi thereIs it possible to generate a marketo report that tells me the main email client of my leads?Specifically I'd like to to know desktop v mobile and those who use outlook and outlook.com.ThanksSarah

    image_type
    Discussions
    7227 0 10
    Email Marketing Reports & Analytics
  • Overlaying text and buttons on top of images
    by Sarah_Samuels name dot 01-09-2017 quickview

    Hi there. We have been using email templates 2.0 for a little while now, and are currently wanting to update our template.My developers are telling me that it isn't possible to overlay text or buttons on top of an image, but I'm sure I have seen this at a recent demo of the new template capabilitie...

    image_type
    Discussions
    1651 0 1
  • Re: Email performance reports based on segmentations
    by Sarah_Samuels name dot 12-28-2016

    Thanks Guys. As it's a very simple segmentation, I'm happy with this approach. Good to know for future campaigns though!

    image_type
    Discussions
    2611 0 0
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Date Registered ‎08-19-2015 03:11 PM
Date Last Visited ‎01-28-2020 02:05 AM
Total Messages Posted 16
Likes Received 8
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