@Ajay_Mamgain2 wrote:
Even we got the registration error from on24 and it has happened twice in less than 20 days
- Few registrants were failed with this error "FailedOn24 API call error; Response did not include an Event User ID" i
- Most of the registrants received empty value or broken link in "member.webinar url" token in the Email.
We tried to connect with on24 and they have denied any error from their end. Were you able to find any solution for this ?
I'm seeing the same error. The Status Reason I'm seeing:
“com.marketo.restclient.RestServiceException: Request not successful {"message":"Error registering with webinar provider. exception='On24 API call error; Response did not include an Event User ID'","status":"ERROR","errorCode":"operation failed"}, HTTP/1.0”
Wondering if this may be related to the fact that I removed a program member prior to entering the On24 Event ID? Planning to clone under a new event ID if needed. Any other ideas?
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