ManjulaP

Hi,Yes, I guess the issue is with "DKIM signature" setup. But before the email was delivered without setting the DKIM signature (I had used the same sandbox in 2020). The same FROM address I have used now, But it was not sending emails to the respective Ids. Let me try to setup DKIM signature and wi...

Hi, The email Id is present in the DB.

Hi, The email activity log is giving zero records as shown below:I have records in the members tab. We are not able to find the reason for the same. Please help us to fix the issue. Many thanks!!

Hi,Thank you for your immediate response !!.Yes, I had triggered the email from triggered campaign. And I am able to find the record in person's activity log. Please find the screenshot of the same. And I have checked all the lists (which you have mentioned below). But the email ID is not present i...