Melinda_Simpson

Hey, Justin, I understand what you mean about click counts vs lead counts, but how do you account for the difference in Unsub counts?I ran a group Email Performance Report on all Aug mails, to date, and got back one set of data. When I went into individual mail files and pulled an Email Link Perform...

Gursimran,The subject line of the offending mail should be listed in the spam trap hits. By isolating the company name, we can search our database and mail just those people in the company (if there are many) or delete them (if there are just 1 or 2).I hope that helps!Melinda

Catherine,In efforts to clean up our database, we have found that personalizing our emails by including the receiver's company name in the subject line has helped tremendously in finding and deleting spam traps.We also use 250ok (Marketo) for inbox and design testing. Good luck and happy hunting!Mel...