JC100

Level 2

Joined the community 14-04-2022

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Re: Unable to Submit Form on Safari mobile

by JC100 06-26-2023

Hi folks, Thank you very much! I raised this question before a recent change and everything seems to be normal now on safari and wherever. For the gmail and Gmail issue, I will check out with the developer. Thanks again for your help!

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2461 0 1
Unable to Submit Form on Safari mobile

by JC100 04-28-2023

Hi everyone,We've encountered an issue where a form cannot be submitted on Safari mobile. Any help please?We've tested the form submission on Chrome desktop and Chrome mobile, and it was successful. By "successful", we mean that the page redirected to a thank you page, and a PDF was downloaded. Howe...

Discussions

2651 0 5
Re: Stop invalid email from synchronizing with SFDC.

by JC100 04-17-2023

Thank you Tifanny! When I say "invalid" email, I mean it doesn't exist, but it appears the filter can only identify text that doesn't look like an email (e.g. without @), so we may use the email delivered as a filter. FYI

Discussions

2843 0 3
Stop invalid email from synchronizing with SFDC.

by JC100 04-17-2023

Hi there,Is there a method to prevent the sync of the lead with the invalid email to salesforce?For example:The form submission with an incorrect email will fail.Only after the email is confirmed valid (e.g. the thank-you email is delivered) will the lead be synchronized to salesforce.Our sales are ...

Discussions

2893 1 6
Nurture emails sent at specific times

by JC100 03-13-2023

Hello everyone, We're having trouble setting up Nurture emails to be sent at specific times. We have three different emails that need to be sent at different times: email05-mar in March, email05-apr in April, and email05-may in May. These three emails belong to a single campaign called Email05. We'v...

Discussions

858 0 1
Re: Date/time A/B testing question

by JC100 02-26-2023

Thanks Darshil,We eventually used 2 campaigns - one on feb 23 and another on feb 24. We used the Random Sample filter to get 50% audience for 23 feb batch, then used "Not Was Sent Email" to screen the rest 50% audience. So this is an A/B test without using the built-in A/B test. Just curious: what i...

Discussions

2417 0 3
Date/time A/B testing question

by JC100 02-20-2023

Hi folks, I'd like to send an email to 50% of the audience on Feb 23, and the rest 50% on Feb 24 to test out which date works better. So, there will be a "winner", but nobody will received it as it's a date rather than an email. Will the following settings do that for me? Or, will it send the email ...

Discussions

2480 0 5
Re: Can't submit the form with reCAPTCHA enabled

by JC100 02-09-2023

We just added the word 'Recaptcha' Into the WP Rocket File Optimization tab in section: Delay JavaScript Execution – Excluded JavaScript files and it worked.

Discussions

7075 0 0
Re: Can't submit the form with reCAPTCHA enabled

by JC100 02-08-2023

Hi Darshil,Thanks for your reply. According to our site builder the “Load Javascript Deferred” option wasn't on... So we are still working on it.

Discussions

7090 0 2
Re: Can't submit the form with reCAPTCHA enabled

by JC100 02-06-2023

Hi Michael, Thanks for your reply. Below are my answers:1. Extended your Google Account to all domains you are using Marketo forms on? Native or embedded?Yes. Forms are embedded. 2. Key and Secret correctly installed in Marketo Admin?Yup 3. Turned reCaptcha on on all forms?Not all but we tested the...

Discussions

7128 0 1