Gerard_van_den_

After going through some support levels I feel I got the answer I was looking for, and actually it's quite interesting (and important) to hear what they have to say about it. I collected the bits and pieces that are the conclusion of the discussion:[QUOTES]The "Opportunity is Updated" trigger only e...

Hi Greg, Thanks for keeping asking questions. None of them seems to give a solution yet though.And again, there is no Filled Out Form activity in the log in the first place, that's mostly what I'm confused about. How can it be the system doesn't log that...As a last resort, I just tried a completely...

Hi Greg,Schedule is set so 'every time', and this registration form is really brand, new, these are people that have not filled out this form before.What I'm confused about is that apparently (top screenshot) the Program is updated by the fact that the Form has been filled out (Change Program State)...

Sure, but I think this is pretty straightforward:

see also my observation below, it seems to be related to a merge activity. The Activities simply stop with the top most entry: Change Program Status, whereas for leads that are not merged (bottom screenshot), you see a couple more activity entries, including, most importantly: Fill Out Form.

Thanks for your suggestions. I've revamped the form to be a local form but that didn't help.I'm starting to see a pattern though: all problematic leads show in their activity log they've been merged, and the merge takes place before the Fills out form is showing up in the Activity log. So I guess th...

Thanks Mike, I'll start with a case as you suggested, any interesting info out of that, I will share here.

Does anybody know whether this problem also applies to Opportunities? We have a number of triggers that fire on Oppty data value changes, especially Stage. Any insights are much appreciated.

I think I got the issue solved, although time will tell if this is really the case.When looking at the "Insert in SFDC" activity in the lead details, I noted that the difference between a successful assignment to a SFDC user and not successful assignment to a SFDC user, lied in the fact that the 'Ow...