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Hello Marketo Community, We are currently experiencing an issue with our RTP script in the production environment and need some guidance to resolve it. Despite the RTP function being present on Windows, it consistently returns the error: "Cannot read properties of undefined (reading 'get')".This iss...
Firstly, all leads are initially synchronized into a queue within SFDC where they remain unassigned, meaning they do not have lead owners (First Smart Campaign). This status continues until they qualify as a Marketing Qualified Lead (MQL). At the point of becoming an MQL, these leads are then assign...
Net New LeadsExisting Leads
Hello Marketo Community Members, I'm reaching out in hopes of finding some guidance on an issue we're encountering with our Lead Routing process in Marketo.We have set up smart campaigns within our Marketo instance for 'Net New Leads' and 'Existing Leads.' However, I've noticed that some leads are b...
@SanfordWhiteman Do you offer any type of consulting service that we could hire to assist us with this issue we're having with UTMs? We are still encountering data inconsistencies in our leads.
We've been working with emails crafted in HTML and are encountering difficulties in making the content fully editable within Marketo. While we can edit the textual content without issues, we're facing significant challenges with certain sections of the email—specifically, our inability to duplicate ...
Hi @SanfordWhiteman I would like to update you regarding the recent adjustments we've made concerning UTM data. Despite these changes, we have observed that approximately 5 to 7% of our total lead volume still lacks UTM parameter data after form submissions. We are trying to determine whether this i...
Hi Sanford, The form that triggered the conversion activity is not the same as the one indicated; you can verify this by checking the screenshot above.