Traci_Taylor

Traci_Taylor · ‎04-15-2021

I can confirm the exact same thing is happening to me. We were recently acquired and changed our branding domain from info.aspeinc.com to email.cprime.com. Now, none of my emails are showing up in referral traffic, but showing up in direct traffic instead.

Traci_Taylor · ‎11-05-2020

Here's the scenario: Someone came to our site and filled out a form. The campaign that owns the form sent an email alert to the account owner that the form was filled out, and created a task in SFDC for the account owner to follow up with the lead. It was also SUPPOSED to add this person to an SFDC campaign. However, the lead was already unsubscribed, therefore, imported into Marketo as unsubscribed. Per our operational campaigns, they were deleted from Marketo 24 hours later, but NOT from SFDC. I have a record of them being put back into Marketo 2 days later from a salesforce sync but still as unsubscribed. This person is not showing up in the Salesforce campaign and there's not an active Trigger in Marketo that would have deleted or removed them. Why wouldn't they be in the Salesforce campaign?

Traci_Taylor · ‎09-28-2020

Thanks @SanfordWhiteman and noted on opening a new thread. Is the example below what you described?

Traci_Taylor · ‎09-25-2020

It doesn't seem like anyone has answered the original question. They're not referring to privacy law best practices. They're referring to people who have unsubscribed, come back to the website and fill out a form, but get put back into Marketo as unsubscribed becuase they previously unsubscribed. I'm encountering the same problem. I have a Trigger set up to delete contacts that unsubscribe. The problem I just discovered, is that if they fill out a new form opting themselves back in, they're still put back into Marketo as unsubscribed, therefore, deleted again. Should a trigger be set up, so chance the attribute to unsubscribe = false IF someone who was previously unsubscribed fills out a form? Without going into CAN-SPAM, GDRPR, or CCPA, from a systems perspective, will this work?

Traci_Taylor · ‎09-25-2020

I'm having this same problem, and it's actually deleting all US leads/contacts from Salesforce when syncing over from Marketo. I've updated the "Normalize" campaigns multiple times and have gone back and forth between 2-digit state code and full state name. But nothing seems to work.

Traci_Taylor · ‎09-22-2020

Are you able to use a universal form for webinar registrations? I create a new landing page for each webinar program, but was intending to use the fills out form > webpage is... option. However, when testing this, it registered me for every single webinar i had available and changed my program status to registered for every single webinar Program in Marketo. What am I doing wrong?

Traci_Taylor · ‎09-22-2020

I'm confused by this as well. Do you have to use a local form? I've been trying to do it with a universal form on a local landing page. For the trigger, I have Fills out form > webpage is.... Shouldn't that only register them for the webinar associated with that landing page since it's a local asset to that program? Instead, it's registering people for every webinar in the system. Help!

Traci_Taylor · ‎08-23-2018

I've created my own own responsive email template and uploaded a .css file into the design studio. How now do I tell marketo that that .css file is for that email?

Traci_Taylor · ‎09-28-2016

We have a pretty good lead scoring model in place that is synced with Salesforce. However, oftentimes a sales rep will follow up with a "qualified lead" who isn't quite ready to purchase. I'd like the ability for the sales rep to "reset" the lead score back to 0 from Salesforce so that when that leads hits a qualified score the next time they can follow up with them again. Has anyone ever done this and know how I would even get started?

Traci_Taylor · ‎11-17-2015

Hi Dory. I'm currently testing a shorter and longer version of an email with your 50/50 test method described above. How will I be able to see the results of the two different emails? Specifically clicks and CTR. Thanks.

Traci_Taylor · ‎02-03-2015

I am new to Marketo, and amazed at its abilities, but there is one reporting feature I think is missing. I'm a previous Bronto user, and one of the most useful reports was Highest Click/Open based on day of the week.

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