Wistia Tracking not passing to Marketo on a page built in Framer.

pleeflang
Level 2

Wistia Tracking not passing to Marketo on a page built in Framer.

Hi All, I have a Wistia video embedded on this page https://learn.swordhealth.com/resources/videos/cut-costs-and-complexity-with-access-to-digital-healt... which is hosted on Framer. It has the Munchkin code of course and I can track visitors on the page. However, there is no viewing data passing over. 

 

here is my activity log showing its capturing the page visit.  

Screenshot 2024-08-28 at 9.10.32 AM.png

 

Here is my activity log hosted on a different subdomain and all the activity passes. 

Screenshot 2024-08-28 at 9.11.49 AM.png

 

Is anyone else using Framer with Wistia and how have you overcome this. I asked Framer and they weren't any help. 

2 REPLIES 2
pleeflang
Level 2

Re: Wistia Tracking not passing to Marketo on a page built in Framer.

I think I figured it out. the module we're using in Framer puts it in an iframe and breaks the connection between the munchkin code on the page they land on. I should have seen that before. 

SanfordWhiteman
Level 10 - Community Moderator

Re: Wistia Tracking not passing to Marketo on a page built in Framer.

You should be able to connect the Munchkin cookie from the parent window to the child iframe by passing it in the URL (or via postMessageif necessary). A pretty classic setup, provided you can author code on both sides.