Wistia Tracking not passing to Marketo on a page built in Framer.

pleeflang
Level 2

Hi All, I have a Wistia video embedded on this page https://learn.swordhealth.com/resources/videos/cut-costs-and-complexity-with-access-to-digital-healt... which is hosted on Framer. It has the Munchkin code of course and I can track visitors on the page. However, there is no viewing data passing over. 

 

here is my activity log showing its capturing the page visit.  

Screenshot 2024-08-28 at 9.10.32 AM.png

 

Here is my activity log hosted on a different subdomain and all the activity passes. 

Screenshot 2024-08-28 at 9.11.49 AM.png

 

Is anyone else using Framer with Wistia and how have you overcome this. I asked Framer and they weren't any help. 

2 REPLIES 2
pleeflang
Level 2

I think I figured it out. the module we're using in Framer puts it in an iframe and breaks the connection between the munchkin code on the page they land on. I should have seen that before. 

SanfordWhiteman
Level 10 - Community Moderator

You should be able to connect the Munchkin cookie from the parent window to the child iframe by passing it in the URL (or via postMessageif necessary). A pretty classic setup, provided you can author code on both sides.