Why isn't my video showing up in the guided landing page template?

Matt_Galassini
Level 2

Why isn't my video showing up in the guided landing page template?

Hello,

I have a guided landing page template, and the video section allows for adding in a URL that populates into the section.

For some reason I can't get any video to populate using a URL, is there a bug in the template?

Please advise on how best to resolve.

10 REPLIES 10
Dan_Stevens_
Level 10 - Champion Alumni

Re: Why isn't my video showing up in the guided landing page template?

Are you using a custom template or one that Marketo provides?  Can you paste some screenshots and your LP URL?

Matt_Galassini
Level 2

Re: Why isn't my video showing up in the guided landing page template?

This is using the guided landing page template that Marketo provides.

The page isn't currently live, but there is a section they created in the modules that allows for video to be input.

When I input the URL of my video from YouTube it doesn't populate anything.

Any ideas what the issue might be?

Sahil_Kumar_Chh
Level 2

Re: Why isn't my video showing up in the guided landing page template?

Hi Matt,

Can you please share the screenshot of the editor view?

Matt_Galassini
Level 2

Re: Why isn't my video showing up in the guided landing page template?

HI there- I was able to figure out the issue.

Thank you all!

Grégoire_Miche2
Level 10

Re: Why isn't my video showing up in the guided landing page template?

Hi Matt,

You might want to document the issue so that other users benefit from your experience if they encounter the same issue

-Greg

Mollian_Von_Rud
Level 2

Re: Why isn't my video showing up in the guided landing page template?

I'm having the same issue. Can I ask how you did it?

SanfordWhiteman
Level 10 - Community Moderator

Re: Why isn't my video showing up in the guided landing page template?

It's far better to start a new thread this much later, supplying URLs and screenshots related to your case.

Emily_Kendall
Level 2

Re: Why isn't my video showing up in the guided landing page template?

Hi Everyone - I am also having this same issue. I copied the URL into our guided template. I am getting an error message that says This content can't be shown in a frame. The publisher doesn't allow it to be displayed in a frame. Image attached.  

I have never had this issue with YouTube before - any idea on this? Appreciate the help. I am a very new Marketo user!

SanfordWhiteman
Level 10 - Community Moderator

Re: Why isn't my video showing up in the guided landing page template?

Please open a new thread and include your URL.