Why isn't my video showing up in the guided landing page template?

Matt_Galassini
Level 2

Hello,

I have a guided landing page template, and the video section allows for adding in a URL that populates into the section.

For some reason I can't get any video to populate using a URL, is there a bug in the template?

Please advise on how best to resolve.

10 REPLIES 10
Emily_Kendall
Level 2

Hi Everyone - I am also having this same issue. I copied the URL into our guided template. I am getting an error message that says This content can't be shown in a frame. The publisher doesn't allow it to be displayed in a frame. Image attached.  

I have never had this issue with YouTube before - any idea on this? Appreciate the help. I am a very new Marketo user!

SanfordWhiteman
Level 10 - Community Moderator

Please open a new thread and include your URL.

Emily_Kendall
Level 2

Thanks, Sanford. We had our launch pack consultant on site and she helped us with it. I appreciate the response!

Mollian_Von_Rud
Level 2

I'm having the same issue. Can I ask how you did it?

SanfordWhiteman
Level 10 - Community Moderator

It's far better to start a new thread this much later, supplying URLs and screenshots related to your case.

Sahil_Kumar_Chh
Level 2

Hi Matt,

Can you please share the screenshot of the editor view?

Matt_Galassini
Level 2

HI there- I was able to figure out the issue.

Thank you all!

Grégoire_Miche2
Level 10

Hi Matt,

You might want to document the issue so that other users benefit from your experience if they encounter the same issue

-Greg

Matt_Galassini
Level 2

This is using the guided landing page template that Marketo provides.

The page isn't currently live, but there is a section they created in the modules that allows for video to be input.

When I input the URL of my video from YouTube it doesn't populate anything.

Any ideas what the issue might be?

Dan_Stevens_
Level 10 - Champion Alumni

Are you using a custom template or one that Marketo provides?  Can you paste some screenshots and your LP URL?