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Why is my pie chart not reflecting the people i have removed from my database?

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Cassidybrooks98
Level 1

Why is my pie chart not reflecting the people i have removed from my database?

Hi, 

I have recently removed about 100,000 contacts from my database all from old, imported list of people we do not market to. It has not reflected on my database pie chart but it my all-contacts number seemed to go down. Does this need time to reflect?

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Steven_Vanderb3
Marketo Employee

Re: Why is my pie chart not reflecting the people i have removed from my database?

The pie chart only updates nightly. Click on it to force a refresh.

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3 REPLIES 3
uditmathur
Level 6

Re: Why is my pie chart not reflecting the people i have removed from my database?

HI @Cassidybrooks98 ,

What process you used to delete the leads from your database.

Try searching for some leads you deleted & check if they show up in your database.

Marketo is at times slow to update especially when you have deleted too many leads. 

Steven_Vanderb3
Marketo Employee

Re: Why is my pie chart not reflecting the people i have removed from my database?

The pie chart only updates nightly. Click on it to force a refresh.

NiharikaGoyal
Level 2

Re: Why is my pie chart not reflecting the people i have removed from my database?

Hi Steven,

 

Thanks for this information!!