Re: Why can't I find my smart campaign e-mail if I do AB testing?

Anonymous
Not applicable

Why can't I find my smart campaign e-mail if I do AB testing?

Hi,

For some reason whenever I put AB testing in an e-mail campaign I can never seem to find my email when creating my smart campaign.

Is this normal?

2 REPLIES 2
Anonymous
Not applicable

Re: Why can't I find my smart campaign e-mail if I do AB testing?

Hi Lauren,

Is the email you are trying to find within your Email Program? If not it doesn't show up.

Hope this helps you!

Steven_Vanderb3
Marketo Employee

Re: Why can't I find my smart campaign e-mail if I do AB testing?

When using A/B Testing, you will not see the email available for reference until the email program is approved.  When you approve your email program you should be able to reference it in your campaign (with the type of test appended to the name).

Unable to Select A/B Test in Smart List/Smart Campaign