SOLVED
Hey all!
When enabling the Bot Activity filter, you have the option to either "Log Bot Activity" or "Filter Bot Activity". "Log Bot Activity" keeps tabs on what clicks/opens are bot-generated, but still includes those clicks/opens in your results. "Filter Bot Activity" excludes those from your results.
My question is, when you choose "Filter Bot Activity" are you still able to see the bot activity using the Smart List filters "Opened Email > Is Bot Activity" and "Opened Email > Bot Activity Pattern"? Or is that data no longer stored?
Thank you!
1 ACCEPTED SOLUTION
Accepted Solutions
When you choose the "Log Bot Activities" radio option, Marketo will log all the clicks and opens that it receives and mark the ones that it identifies as Bot activity with the "Is Bot Activity" parameter set to True (snapshot below):
However, if you select the other radio option, i.e., the "Filter Bot Activity", Marketo won't log the activities it identifies as bot activities in the instance, and you would not be able to reference the using "Is Bot Activity" = True constraint. You could still use the "Is Bot Activity" = True constraint in the filters/triggers and that would not cause the smart list to error out, but you would not see anyone getting qualified as Marketo won't log Bot activities in your subscription for the respective identification method from the time you check the Filter Bot Activities radio option. I hope this helps in clarifying your question.
When you choose the "Log Bot Activities" radio option, Marketo will log all the clicks and opens that it receives and mark the ones that it identifies as Bot activity with the "Is Bot Activity" parameter set to True (snapshot below):
However, if you select the other radio option, i.e., the "Filter Bot Activity", Marketo won't log the activities it identifies as bot activities in the instance, and you would not be able to reference the using "Is Bot Activity" = True constraint. You could still use the "Is Bot Activity" = True constraint in the filters/triggers and that would not cause the smart list to error out, but you would not see anyone getting qualified as Marketo won't log Bot activities in your subscription for the respective identification method from the time you check the Filter Bot Activities radio option. I hope this helps in clarifying your question.
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