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Re: When sending sales alerts, is there a token for last interesting moment?

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Anonymous
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When sending sales alerts, is there a token for last interesting moment?

Hi there,

I have a sales alert triggered once the contact reaches a 15 behavioural point score threshold. Since there may be more than one behavioural activity that triggered the 15-points, I would like to include a Marketo token in the sales alert that points to the last interesting moment so that Sales can see what triggered the sales alert. 


Is this possible? 

Thanks,

Lindsay
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Jep_Castelein2
Level 10

Re: When sending sales alerts, is there a token for last interesting moment?

{{lead.Last Interesting Moment Desc}} works for me and it's also visible in the token picker. I would double-check the spelling or re-insert from the token picker and also see if there are any other tokens in the email that are potentially invalid. 

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6 REPLIES 6
Anonymous
Not applicable

Re: When sending sales alerts, is there a token for last interesting moment?

Sure, it would be something like this: {{lead.Last Interesting Moment Desc}}

Test it out, but I think that'll work fine in the alert.
Anonymous
Not applicable

Re: When sending sales alerts, is there a token for last interesting moment?

Hmm.. I am getting the error: "Token Key not found" once I try to approve the email.  

Any tips?
Anonymous
Not applicable

Re: When sending sales alerts, is there a token for last interesting moment?

Hmm. If you look in the token picker, do you see that option?
Anonymous
Not applicable

Re: When sending sales alerts, is there a token for last interesting moment?

Yep, I did, and am still receiving the same error message. Should I call Marketo support?
Jep_Castelein2
Level 10

Re: When sending sales alerts, is there a token for last interesting moment?

{{lead.Last Interesting Moment Desc}} works for me and it's also visible in the token picker. I would double-check the spelling or re-insert from the token picker and also see if there are any other tokens in the email that are potentially invalid. 
Josh_Hill13
Level 10 - Champion Alumni

Re: When sending sales alerts, is there a token for last interesting moment?

Yes, Jep is correct.

Always look up a lead's detail or Admin > Field Management  to see what the exact name of the field is.