What's the status of live chat for customer support?

[Robert_Fundy]

What's the status of live chat for customer support? There are requests dating back as far as 3 years asking for this functionality, and it's apparently "in progress". But it seems like it's taking a long time to get something as simple as online chat implemented.

[Josh_Hill13]

I would post this on the Idea itself.

[Robert_Fundy]

Thanks Josh, I might just do that.