what devices our emails are being opened on?

[Jessica_Korn]

Hi - how can I pull out the stats on what devices our emails are being opened on? i.e. Email client, mobile etc?

I'm building a new email template, and wanted to get a sense of what the majority of my leads were using to opening my emails.

Building a smart list doesn't let me see the breakdown.

Thanks!

[Devraj_Grewal · Accepted solution]

Jess,

In a smart list, you can use the filter "Opened Email" and you have the constraints of "Is Mobile", "Device", "Platform", and "Browser" to choose from. You can build a smart list for each device you are interested in reporting on.

[Jessica_Korn]

Thanks, Devraj, I think that'll work.

[Joey_Forcelli1]

Hey Jess,

If your instance is setup with email insights you can pull this information easily. On the email insights report you can view your engagement metrics by device type or OS type.  You can find these filters under the "device type" drop down.

Hope this helps.