What are some examples for when a Cookie Value will be empty when a lead fills out a form?

Danielle_Wong · ‎01-29-2018

We have leads that are not capturing the cookie value. Is this a normal thing? If so, what are some examples of situations when this would happen?

Thank you!

SanfordWhiteman · ‎01-30-2018

I'd be looking for bugs in the code that writes the cookie in the first place.

For example, homegrown code may have a race condition so that on pages with Marketo forms, the cookie may be written either before or after the form is rendered, giving very different results. If your code doesn't understand the Forms 2.0 event model this can easily happen.

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