Re: Webhook to Update SFDC Case Web Fields

Anonymous
Not applicable

Webhook to Update SFDC Case Web Fields

Is it possible to update Salesforce's Web Email, Web Name, Web Company, and Web Phone fields via a Webhook? I've made the fields editable in the page layouts, but so far, the webhook does not update them. Here's the Webhook code I'm using:

&SuppliedEmail={{Lead.Email Address}}

&SuppliedCompany={{Lead.Company Name}}

&SuppliedName={{Lead.First Name%20Lead.Last Name}}

&SuppliedPhone={{Lead.Phone Number}}

Is there a way to get this to work?

Thanks

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Webhook to Update SFDC Case Web Fields

Leaving the Webhook aside -- since it's the hardest part to be debug directly -- what happens if you visit the Web2Case form directly?  Is it filled in then?

Anonymous
Not applicable

Re: Webhook to Update SFDC Case Web Fields

Thanks for the reply - It's a Marketo form that's embedded in our app and in our website, so I was trying to make things work without having to ask the dev teams to recode all of that.