Re: Washed Out image

Anonymous
Not applicable
Just this past week uploaded and placed a couple of images. On my screen, as individual files, they look great... but once uploaded, and placed into a landing page or email, they're showing up washed out (For instance, a true deep black is appearing a bit hazy/dark grey in comparison).

Any ideas on why that might be occuring? File type? Size? etc?
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4 REPLIES 4
Kimi_Heskett1
Level 9 - Champion Alumni
I don't have issues with PNGs, I agree with Naor though on re-sized images acting crazy sometimes.
Anonymous
Not applicable
I feel like I've uploaded transparent PNG's without a problem in the past. Are they PNG-24? I've never saved the files as anything but. Maybe if you're using the PNG-12 format it isn't as good, but that's just a wild theory, I'm not a graphic designer. 
Anonymous
Not applicable
Well, the last few file types have been png files... so perhaps it's not as png friendly? The image shows up, but it loses richness/doesn't "pop" as it should. Seems strange!
Anonymous
Not applicable
That's strange, I've never experienced anything like that - UNLESS I change the image size in marketo...then it goes bananas for some reason. What file types are you uploading? I've had no issues with GIF and JPEG formats