UTM program set up?

[Anonymous]

Getting quite frustrated with setting up programming to track banner click throughs to a web page using UTM codes. It seems very simple but I must be doing something wrong as my testing is not working. I'm using Visits trigger or Visited filter, entering page URL, adding Querystring constraint stating Contains: UTM data. Where am I going wrong?

[Josh_Hill13]

looks like your querystring has spaces, which would always not work. Look at your original string from the URL and match that.

Also, there are tons of UTM threads; please review them.

[Tim_Langlois1]

Hi Mike - Could you paste in one of your links with a querystring on it? I agree with Josh that it might be spaces.

To have spaces in your Querystring constraint you'll need to use a "+" character or "%20"  - it depends on what your link is.

HTML URL Encoding Reference

[Anonymous]

Tim:

This is the URL: Taking Service to the Next Level . Looks like the email editor is converting it this text but rolling over you can see the URL. We do have spaces with the %20 in place of the space. I've tried using coding with and without the %20 without success. The string of numbers at the end of the URL is a code that our Sitecore app uses.

[Josh_Hill13]

Did you try dashes instead of spaces?

[Anonymous]

In the UTM codes in the URLs?

Mike Turner

Senior Manager, Lead-to-Revenue Marketing

Textron Aviation

316.517.1015 PHONE

316.665.0378 MOBILE

[Anonymous]

Josh:

I did try dashes as well to no avail. When go to my contact record’s Activity (mine being the test account I’m using), I can clearly see the web visits and the query parameters show. It makes me think there is something broken in Marketo?

Mike Turner

Senior Manager, Lead-to-Revenue Marketing

Textron Aviation

316.517.1015 PHONE

316.665.0378 MOBILE

[Grégoire_Miche2]

HI Mike,

Can you provide a screen shot of the activity log of one of the leads?

-Greg

[Tim_Langlois1]

Mike - Delayed reply  - what happens if you enter "Survey%20Influence%20728" (no quotes) in the Querystring constraint instead of "Survey Influence 728"?

[Anonymous]

We were having an issue with our instance where the Activity Log data was not updating in a timely fashion - in the order of a 6-8 hour delay! Therefore, the campaigns couldn't run and nothing was working. In our case, because our URLs are set up using spaces with %20 representing that space, the query parameter set up must use spaces (i.e. banner 728x90). The program is functioning now. Thanks everyone.