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Re: Update customers without email address

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HarryBayer
Level 1

Update customers without email address

Question if I use Import List to update existing customers it seems that I cannot use the Marketo ID to update fields of the customers.

I can only use the email address to update unique customers. However certain customers are imported without an email address so how can I use the Marketo ID to update the customer fields?

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SanfordWhiteman
Level 10 - Community Moderator

Re: Update customers without email address

You need to use the API to lookup people by ID (or, in theory, by a custom field you guarantee is unique).

 

List uploads via the UI always lookup on Email.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Update customers without email address

You need to use the API to lookup people by ID (or, in theory, by a custom field you guarantee is unique).

 

List uploads via the UI always lookup on Email.