I have my token " {{my.SideBar_Headline}}" in the email with the html of <p>{{my.SideBar_Headline}}</p>. In the preview it looks fine but it is generating in the sample as:
Why is it doing this. I used this template a few days ago with no issues and now all of a sudden starting on Friday it is doing this.
Angie
If that's a Velocity token, you can't use Send Sample to test it. Use a real email.
Thanks but in this case. I do not want the $ and did not program it there. It just is showing up instead of the token text.
Angie
If it's there in Send Sample... then you shouldn't be using Send Sample (as is well-known with Velocity tokens). Why would you expect it to look "right" in a context where it's known to not work? I don't understand.
So this was an different issue. I am not using an velocity token with this.
The token I am using is {{my.SideBar_Headline}} but the email sample is generating
and it should be displaying like this which is what the preview looks like.
And the token exists in the program hierarchy where the email asset is located?
Yes it does. it is in the same program in the list of My tokens. I inserted it with the html editor and manually coded it into HTML and it does it both times.
So here is the strangest thing. After fighting this for 2 days. It now is not duplicating the error anymore. So frustrating. I have not done anything to the token or email so I have no idea how it is fixed or what was wrong to begin with.
Well, FWIW I never use Send Sample anymore because its capabilities are not only limited, but the limitations seem to differ by instance/pod! It's fine for testing design, but for non-hard-coded content there's too much retesting with a real email, so I just use a real email from the start.
Thanks I appreciate all your help!!