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Unsubscribe Snippet not Populating in MSI emails from Salesforce

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Monica_Koran
Level 3

Unsubscribe Snippet not Populating in MSI emails from Salesforce

unsub.PNG

In our sandbox instance, this unsubscribe snippet is automatically populated to any MSI email sent out of salesforce.  However, in our production instance, it is NOT auto populating.  I can't seem to figure out what I am missing.  Any ideas?

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Ankit_Dua
Level 6

Re: Unsubscribe Snippet not Populating in MSI emails from Salesforce

Have you updated the MSI settings in Admin Area in Marketo?

 

Ankit_Dua_0-1617917439099.png

 

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Ankit_Dua
Level 6

Re: Unsubscribe Snippet not Populating in MSI emails from Salesforce

Have you updated the MSI settings in Admin Area in Marketo?

 

Ankit_Dua_0-1617917439099.png