Trouble with Reporting, Email Opens by Device Type

Kelly_Rose
Level 1

I have been requested to create a report for all of our last year Emails with open rates by device type.  I can pull this information for the full year in Email Insights but it either combines everything into one report or I'd have to pull each individual email... What I really need is a comprehensive report that shows last year's email open rate by each individual email or campaign program and by device type.  Is this possible?

3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

This was asked and answered in other threads.

You can find out this data with some smart lists.

Device and Client Counting Methods in Marketo - Marketing Rockstar Guides

this will not be the easy or fancy chart that other ESPs provide.

Grégoire_Miche2
Level 10

Hi Kelly,

No this is not possible, even with the advanced reporting (RCE).

-Greg

Darrell_Alfons2
Level 10 - Champion Alumni

Kelly,

Yes seems frustrating, it doesn't look like you can pull that type of report.