Trouble with images in Outlook 2007

[Anonymous]

Having a bit of an issue with images displaying larger and ruining layouts in Outlook 2007. Other html emails appear to come through fine with no image distortion. I have explored the default dpi settings for word/outlook and even formatted the image to the exact pixel width and height to no avail. Has anyone experienced a similar issue, and if so, how did you address it?

[Anonymous]

Hi David, 

I have ran into this problem before. I fixed it by downloading the pictures, and then resizing them in Microsoft Paint to the exact dimensions and saving the file. I then re-uploaded the pictures to Marketo with the correct dimensions. This seems to work as opposed to declaring the image's dimensions in the HTML code. 

[Anonymous]

Are you explicitly defining the image height and width properties in the <img> tag? You could "double up" by defining them in a <style> tag as well using CSS...

Is it only in your personal instance of Outlook 2007 or do other people experience the same thing? 

[Anonymous]

I have used Photoshop and Paint to ensure the correct image dimension. I have tried explicitly defining the image height and width in the <img> tag as well as attempted combinations of the two. Additonal research suggested this issue is relavant only on large format displays using Windows 7. It appears to display correctly on a 17" display but not my 24". What baffles me is that there are other emails that come through fine on my display.