Having a bit of an issue with images displaying larger and ruining layouts in Outlook 2007. Other html emails appear to come through fine with no image distortion. I have explored the default dpi settings for word/outlook and even formatted the image to the exact pixel width and height to no avail. Has anyone experienced a similar issue, and if so, how did you address it?
I have used Photoshop and Paint to ensure the correct image dimension. I have tried explicitly defining the image height and width in the <img> tag as well as attempted combinations of the two. Additonal research suggested this issue is relavant only on large format displays using Windows 7. It appears to display correctly on a 17" display but not my 24". What baffles me is that there are other emails that come through fine on my display.
Are you explicitly defining the image height and width properties in the <img> tag? You could "double up" by defining them in a <style> tag as well using CSS...
Is it only in your personal instance of Outlook 2007 or do other people experience the same thing?
I have ran into this problem before. I fixed it by downloading the pictures, and then resizing them in Microsoft Paint to the exact dimensions and saving the file. I then re-uploaded the pictures to Marketo with the correct dimensions. This seems to work as opposed to declaring the image's dimensions in the HTML code.
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