Re: Triggers to Pause Leads in Engagement Programs

Anonymous
Not applicable

Triggers to Pause Leads in Engagement Programs

If a lead is ineligible for emails (missing email address, unsubscribed, email goes invalid, etc.) will the engagement programs automatically pause or should I have a smart campaign watching for this? If they stay "active" it will skew the streams' stats.
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Josh_Hill13
Level 10 - Champion Alumni

Re: Triggers to Pause Leads in Engagement Programs

Good question. I'd expect they'd become "unsubscribed" in the program and just not get email...but pausing? Unsure.

Subscribing.