Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

[Grégoire_Miche2]

Hi Gerard,

Thx for keeping us posted

-Greg

[Emmanuelle_Biss]

Hey Gerard van den Akker​,

Try to take a look at some of the activity log of the contacts who are members of program but not registered. Maybe there is a trigger that impeded the member to be registered. And see if there is any differences with the contacts who are registered. Do you notice anything that could explain the difference?

Emma

[Gerard_van_den_]

Thanks for your suggestions. I've revamped the form to be a local form but that didn't help.

I'm starting to see a pattern though: all problematic leads show in their activity log they've been merged, and the merge takes place before the Fills out form is showing up in the Activity log. So I guess that's somehow why it doesn't trigger. Still I don't fully understand...

[SanfordWhiteman]

Can you show us the SLs and Flows that you are using?

[Gerard_van_den_]

Sure, but I think this is pretty straightforward:

[Grégoire_Miche2]

As stated above, please also give a look at the qualification rules.

-Greg