Failed to merge Leads [26066185]

Sarin_Nair1
Level 2

Failed to merge Leads [26066185]

I'm trying to merge 2 leads and I'm getting this system error message (attached). There are 2 leads with the same email id, one is Marketo lead and the other is a CRM lead. Does anyone know?

3 REPLIES 3
Dan_Stevens_
Level 10 - Champion Alumni

Re: Failed to merge Leads [26066185]

SFDC or MS Dynamics CRM?

Sarin_Nair1
Level 2

Re: Failed to merge Leads [26066185]

SFDC

Gerard_van_den_
Level 3

Re: Failed to merge Leads [26066185]

could it be that the SFDC one is a Contact, not a Lead?