Tracking email forwards without using "Forward to a Friend"?

Weisi_Kang
Level 2

Tracking email forwards without using "Forward to a Friend"?

Hi,

Is there a way to track who forwards an email without using the "Forward to a Friend" feature (ie is there a workaround to this)? We've found that this link isn't getting clicked a lot, perhaps because recipients are using the "forward" button their email application. 

Thanks!
2 REPLIES 2
Justin_Cooperm2
Level 10

Re: Tracking email forwards without using "Forward to a Friend"?

No, it is not possible to correctly track the message if the recipient forwards a message using their email client. If any clicks occur, it would be as if the original recipient of the message was the one taking the action.

Justin
Sara_Habecker
Level 1

Re: Tracking email forwards without using "Forward to a Friend"?

I don't think it's possible, but it's an open idea: