Tracking a link in an email blast

[Anonymous]

HI ... Would like to be able to see names of people who click/download a specific pdf in our email blast.

In my progression smart campaign, I created a new folder: 'Opened' 
smartlist - trigger filter: clicks link in email - email name then added a constraint

Link is - name of file

Can someone please provide instruction on how to set up this smart campaign from beginning to end so that I see all names of people who click?

Thank you 

[Anonymous]

Yes that's correct! Hopefully then can troubleshoot the issue for you.

[Anonymous]

thanks!

support@marketo.com?? 

[Anonymous]

Hm, well you've setup everything correctly so not sure why the results only reflect 'Clicked' not the specific links. Have you reached out to Marketo support about this?

[Anonymous]

[Anonymous]

I did that!! Had two filters for two different links. 

[Anonymous]

HI Carla,

Below is a screen shot of where you can select the specific link in the email. Let me know if this this works.

 

[Anonymous]

THanks, Michelle.. I followed the instructions but the results only reflect 'Clicked' not the specific links .... Do you know where the problem is? 

[Anonymous]

You'll need to create another smart campaign or smart list to see those who clicked on any link by using:

Clicks link in email - Email Name

This will pick up all those folks who clicks any link in the email since you didn't specifiy the exact link.

[Anonymous]

Thank you...

Sorry I have to ask.... where are the folks who clicked on any link as opposed to just my pdf? Just don't see how that is segmented. Does that make sense? 

[Anonymous]

Yes that's right, great job Carla!

[Anonymous]

Thanks, but just thinking how it differentiates from those who clicked on any link vs those who clicked the one I am trying to measure... 

To clarify: 

Clicks link in email - Email Name, Add Constraint

Email is - PDF Link 

Flow:

Change Status of Progression: Program Name - Status: Email Blast >Clicked

Add to list: New name of static list

Is that right?
Thanks, again 

[Anonymous]

Yes, that's correct. Create a new static list to see all the new names.

[Anonymous]

OK thanks!

Then I guess I need to set up a blank list in the lead database to capture them? Just need to know how to see names... unless I am missing something .

THANK YOU, again

[Anonymous]

Hi Carla,

You are definitely o the right track. You just need to setup the Flow to either add them a list called Clicked PDF or Add/Change the SFDC status to Clicked.