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Re: Tokens in smartlist

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Sujatha_Vutla
Level 5

Tokens in smartlist

Hi,

I know we will use tokens in landing pages, emails, flow step in smart campaign but not in smart list. Any one has clear idea why we are not able to use tokens in smart list.

Thanks

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SanfordWhiteman
Level 10 - Community Moderator

Re: Tokens in smartlist

... why we are not able to use in smart list.

There isn't a "why." It's just a fact/bug/feature/frustration of the current Marketo architecture.

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Gerard_Donnell4
Level 10

Re: Tokens in smartlist

What kind of smart lists are you wanting to create?  I'm guessing you are not able to use them as most tokens that users create are at the program level and would not work outside of that program.  Also, most tokens that you would create or use live at the lead level and it might not be functional to create smart lists which are essentially batches of leads filtered by some sort of matching criteria.

There is already a thread on this: Can Tokens be used in Smart List Filters  

Gerard_Donnell4
Level 10

Re: Tokens in smartlist

I think this thread also needs moved into the product board rather than marketing.

SanfordWhiteman
Level 10 - Community Moderator

Re: Tokens in smartlist

... why we are not able to use in smart list.

There isn't a "why." It's just a fact/bug/feature/frustration of the current Marketo architecture.

Grégoire_Miche2
Level 10

Re: Tokens in smartlist

Vote here: and on some of the sub ideas listed there.

-Greg

Sujatha_Vutla
Level 5

Re: Tokens in smartlist

Grégoire MichelSanford Whiteman Gerard Donnelly

Thanks for your valuable suggestions.

Grégoire_Miche2
Level 10

Re: Tokens in smartlist

Hi Sujatha Vutla ,

Please move this question to Products  where it belongs. Marketing Central is for generic, non Marketo, questions.

and also please mark it as answered (Sanford's answer is the correct one).

-Greg

Sujatha_Vutla
Level 5

Re: Tokens in smartlist

Hi Greg,

Yes moved to Products.