SOLVED

Tokens: Accidentally overrode inherited token - how to change back?

Go to solution
Anonymous
Not applicable

Tokens: Accidentally overrode inherited token - how to change back?

Hi all,

I accidently overrode an inherited token, which moved it into the overridden category. Is there a way to change this back so it inherits the token values from the parent campaign?

Thanks!
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: Tokens: Accidentally overrode inherited token - how to change back?

I'm guessing Eumee is referring to "Local my Tokens" within programs/folders

Select the token in the overriden category at the right level (check if its at the program level or folder level), right click and delete it. It should then re-use the inherited token from the parent again.

View solution in original post

5 REPLIES 5
Kristen_Malkov1
Level 8

Re: Tokens: Accidentally overrode inherited token - how to change back?

Where are you utilizing tokens for this particular activity (and what tokens)? 
Anonymous
Not applicable

Re: Tokens: Accidentally overrode inherited token - how to change back?

I'm guessing Eumee is referring to "Local my Tokens" within programs/folders

Select the token in the overriden category at the right level (check if its at the program level or folder level), right click and delete it. It should then re-use the inherited token from the parent again.

View solution in original post

JD_Nelson
Level 10 - Community Advisor

Re: Tokens: Accidentally overrode inherited token - how to change back?

I have this same issue, but the token is in use and cannot be deleted... any ideas for that scenario?

Anonymous
Not applicable

Re: Tokens: Accidentally overrode inherited token - how to change back?

Hi Kristen,

They are local tokens that contain a date in them. They are being used in emails and landing pages. They are updated weekly so it's a rolling date, if that makes sense.

I was hoping there was some setting where I could just change it back to inherited? If worst comes to worse I would just re-clone the program.

Anonymous
Not applicable

Re: Tokens: Accidentally overrode inherited token - how to change back?

Thanks Jason for your reply. I'll try it.