Token not populating within ics token

VAmarketer
Level 1

Token not populating within ics token

Though the program token {{member.webinar url:default=edit me}} is populating correctly in the body of our program emails, it is not populating (showing up blank) in our ics token.

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VAmarketer_1-1602176441604.png

 

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Please let us know how to populate the token in the description of the calendar invite.

 

Thank you!

 

Tags (2)
5 REPLIES 5
SanfordWhiteman
Level 10 - Community Moderator

Re: Token not populating within ics token

Is that Calendar {{my.token}} in the Event program?

VAmarketer
Level 1

Re: Token not populating within ics token

Yes

SanfordWhiteman
Level 10 - Community Moderator

Re: Token not populating within ics token

How about other {{my.token}} or {{lead.token}} values within the ICS?

VAmarketer
Level 1

Re: Token not populating within ics token

Other tokens are populating without issue. It only seems to be the token {{member.webinar url}} that is coming up blank.

SanfordWhiteman
Level 10 - Community Moderator

Re: Token not populating within ics token

This indeed seems strange, but I never send {{member.webinar url}} directly anymore. Try this method instead: https://nation.marketo.com/t5/Product-Blogs/You-don-t-really-need-to-Wait-for-Member-Webinar-URL/ba-...