I've made changes to an email template, but those changes aren't being reflected in the email. I know they are connected because any changes to the template force me to approve a draft for the email. Additionally, I have approved the draft when sending.
When I download the HTML for the email, the code is from an earlier version of the template, and not my approved version.
Any ideas? Worst case scenario, I can copy + paste the updated HTML into the email itself, but I'd very much prefer not to do that in case it disconnects from the template altogether.
Solved! Go to Solution.
How do I make that template change on the 100's of emails we have, I can't manually go and open them and replace the module.
Is there any work around on that?
It's doing the same for me, but my colleagues are able to see the edits I made, my preview is showing an old email i cloned. I tried using different browsers, clearing cache, and the only thing that worked was using an Incognito window.