I'm trying to trigger an email based on a response to a survey monkey question? I'm able to create the smart list separate from the campaign, but can't seem to find a trigger to send the email.
There should be a Survey Monkey trigger or filter for this. It might only be a filter though.
Then it says SurveyMonkey > Constraint=Question/Answer
Thanks for the response Josh. We have the survey monkey triggers/answer in place for the smart campaign. We aren't seeing any eligible members, however we know there are 37 records that qualify based on our conditions.
Hi Annette! Do you have a screen shot of the Smart Campaign you're sending? It should be something like:
Member of Smart List IS SurveyMonkey Answers (or whatever you named your Smart List that you've created separately from the campaign)
You could also create an Email Program and pull in the Smart List, which has some better overview analytics.