Survey Monkey integration

Anonymous
Not applicable

Survey Monkey integration

I'm trying to trigger an email based on a response to a survey monkey question?  I'm able to create the smart list separate from the campaign, but can't seem to find a trigger to send the email.

3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Survey Monkey integration

There should be a Survey Monkey trigger or filter for this. It might only be a filter though.

Then it says SurveyMonkey > Constraint=Question/Answer

Anonymous
Not applicable

Re: Survey Monkey integration

Thanks for the response Josh.  We have the survey monkey triggers/answer in place for the smart campaign.   We aren't seeing any eligible members, however we know there are 37 records that qualify based on our conditions.

Jenn_DiMaria2
Level 10 - Champion

Re: Survey Monkey integration

Hi Annette! Do you have a screen shot of the Smart Campaign you're sending? It should be something like:

SMART LIST:

Member of Smart List IS SurveyMonkey Answers (or whatever you named your Smart List that you've created separately from the campaign)

FLOW:

Send Email

You could also create an Email Program and pull in the Smart List, which has some better overview analytics.