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Subject line showing HTML

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Disha_Goyal6
Level 4

Subject line showing HTML

Hi All,

 

I have created email and used rich text tokens in subject line as well as in one part of body content. I have used HTML in tokens. IT is working fine in body content but when I checked the subject line, it is showing the HTML.

 

I know that I can use different tokens for this purpose but I am curious to know is this a normal behaviour?

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jsiebert
Level 5

Re: Subject line showing HTML

This is normal behavior - You cannot use rich text HTML tokens in your subject line just like how you can't code HTML into a subject line as it is all text-based. You'll need to create a plain text token for your subject! 

Jack Siebert

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jsiebert
Level 5

Re: Subject line showing HTML

This is normal behavior - You cannot use rich text HTML tokens in your subject line just like how you can't code HTML into a subject line as it is all text-based. You'll need to create a plain text token for your subject! 

Jack Siebert
Disha_Goyal6
Level 4

Re: Subject line showing HTML

Hi @jsiebert, thanks for the clarification.

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