Streams and Exhausted content

[amyvoigt_PBC]

I am trying to clean up our engagement programs and we have many that have a large amount of exhausted contacts in the stream. I have tried making a second stream for exhausted content but no one seems to be moving in that stream. What is the proper way to set this up?

[uditmathur]

Hi @amyvoigt_PBC ,

Please clarify, if you want to remove leads who have exhausted content or do you want to move them to the new stream?

[amyvoigt_PBC]

Remove them, we have no more content to add to any of the streams 

[uditmathur]

Hi @amyvoigt_PBC ,

You can go through this thread & you will get your required solution.

https://nation.marketo.com/t5/product-discussions/removing-people-from-an-exhausted-stream/m-p/35331...

Hope this helps 😊

[amyvoigt_PBC]

Hi @uditmathur 

I have followed these exact steps and have had no luck with moving people out of the exhausted stream. 

[uditmathur]

HI @amyvoigt_PBC .

Can you share your SL screenshot.

Are you able to get people with exhausted content at the bottom of the stream?

[amyvoigt_PBC]

Yes, it shows the amount of exhausted people in the current stream. 

[amyvoigt_PBC]

[uditmathur]

Hi @amyvoigt_PBC ,

If possible share the screen shot of  your smart list.

I am sure you are using the "Change Program Status" flow step. 

https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/drip-nurturing...

[amyvoigt_PBC]