SOLVED

Strange behavior with cancelled change to a smart list or smart campaign's comment

Go to solution
Anonymous
Not applicable
I noticed that when I make a change to the comments of a smart list or smart campaign and click Cancel, the changes are discarded (at least the ones that can be seen on the 1 line display under the name).  However, when I subsequently click the comment to edit it, the previously discarded changes appear in the comment.  Has anyone else experienced this behavior?  If so, I'll open a case with tech support.

Tags (1)
1 ACCEPTED SOLUTION
Anonymous
Not applicable
Hi Elliott,

No need to open up a ticket, I'll take this one from here.  It does look like a bug.

Thanks,
Cheryl

View solution in original post

2 REPLIES 2
Anonymous
Not applicable
I also noticed that a similar strange thing happens when trying to add a comment to the approved Revenue Cycle Model.  If you try to save the comment, the Revenue Model name is highlighted with a red underline and when you hover the mouse pointer over it, the "Model cannot be changed as it is not a draft" error message is displayed.  If you have a draft open, you can edit and save the comment.  However if you edit and cancel the comment, the same behavior that I originally described  occurs.

I wouldn't think that you should have to have the revenue model in draft mode to be able to update the comment (or the title).
Anonymous
Not applicable
Hi Elliott,

No need to open up a ticket, I'll take this one from here.  It does look like a bug.

Thanks,
Cheryl